Wednesday, February 27, 2013

Just a few updates missing

So typically when it comes to individual machines failing patches I get all grumpy and just tell the first touch guys to PXE image the pig.  My theory is that if there is something wrong enough that a machine won't patch there is usually 5 other things wrong that will get ugly later on down the road.

In this case most patches installed, but 4 were failing.  Odd, SCCM is obviously working, and the system had just been imaged a week ago.  Permissions were set right so I don't 'think' anyone got to tinkering with the box.  What the heck.

So first I tried out normal WMI and SCCM Repair proceedures.  No change.  Looked through the event logs, nothing stood out.  Went through the execmgr log and I see if failed with a 0x80073712 code. 

Never seen that before.  To my best friend Google: "What is 0x80073712"?  Which is also how you probably got here.

To fix, use the System Update Readiness Tool and perhaps SFC.exe /scannow
           NOTE: The above also mentions error codes 800706BE and 8024200D

For some more background, 0x80073712 [ERROR_SXS_COMPONENT_STORE_CORRUPT] means that there are some inconsistencies or corruption in the winsxs folder.  For information on winsxs see here:

Along the way I can up with the following tips but didn't use them:
  net stop wuauserv
  cd %systemroot%\SoftwareDistribution
  ren SoftwareDistribution SoftwareDistribution.old
  net start wuauserv
  Download update manually, and attempt to install form download.

How to reset Window Update:

Example of my WindowsUpdate.log
2013-02-25 09:45:03:332 7276 6a4 Handler CBS package identity: Package_for_KB2753842~31bf3856ad364e35~amd64~~
2013-02-25 09:45:03:351 7276 6a4 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\908a0e5d76fa13f541dce8ccd1e16264\, workingdir=C:\Windows\SoftwareDistribution\Download\908a0e5d76fa13f541dce8ccd1e16264\inst
2013-02-25 09:45:07:190 7276 40c Handler FATAL: CBS called Error with 0x80073712,
2013-02-25 09:45:07:880 7276 6a4 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80073712

Example of CBS.log
Well, when it finally worked it overwrote my CBS.log, so I don't have an example...   But this is where I connected the 0x80073712 with the verbiage ERROR_SXS_COMPONENT_STORE_CORRUPT.

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